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Mabel Brempong

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Trapeze Cotton Poplin Gown with oversized puff sleeves, asymmetrical pleated cold shoulder, and side seam pockets, perfect for garden parties, holiday celebrations, resort wear, vacation dress, and formal events

Flora Gown Orchid Cotton

SHIPPING & RETURNS

UNITED STATES

SHIPPING

We are pleased to offer complimentary standard shipping on all orders within the United States. Expedited shipping options are available at checkout.

Orders are processed Monday through Friday, excluding public holidays. Orders placed after 11:00 a.m. PT will begin processing on the following business day.

At this time, we are unable to ship to P.O. Boxes, APO/FPO addresses, General Delivery addresses, or freight forwarding services.

RETURNS

Returns are accepted within 14 days of delivery. Items received outside of this period are not eligible for return and will be shipped back to the original delivery address.

To be eligible for a return, items must be unworn, unwashed, unaltered, and undamaged, with all original tags attached and returned in their original packaging.

Returns may be initiated through our Return Portal. Domestic returns are subject to a $10 return shipping fee, which will be deducted from your refund. Return shipping fees are waived if the item received is damaged, defective, or incorrect.

Once received, all returns are carefully inspected before being approved for a refund or exchange.

Please allow up to 7 business days for your return to be processed after it has been received. Once approved, refunds will be issued to the original method of payment. Depending on your financial institution, it may take approximately 5 business days for the refund to appear in your account.

Exchanges

We are pleased to offer complimentary exchanges on eligible items within 14 days of delivery, subject to availability. Once your original item has been received and approved, your exchange will be processed as a new order.

Non-Returnable Items

Made-to-order pieces, couture garments, personalized items, gift cards, Final Sale merchandise, and items identified as non-returnable for hygiene reasons are not eligible for return or exchange unless they arrive damaged or defective.

In-Store Returns

Online purchases may also be returned or exchanged at our Seattle Boutique within 14 days of delivery, provided they meet our return eligibility requirements.

INTERNATIONAL

SHIPPING

We are pleased to offer complimentary standard international shipping on orders of $500 USD or more. Shipping rates for orders below this amount are calculated at checkout.

Recipients are responsible for any applicable duties, taxes, customs fees, and import charges imposed by the destination country. Delivery times may vary depending on customs clearance.

At this time, we are unable to ship to P.O. Boxes, APO/FPO addresses, General Delivery addresses, or freight forwarding services.

Returns

Returns are accepted within 14 days of delivery. Items received outside of this period are not eligible for return and will be shipped back to the original delivery address.

To be eligible for a return, items must be unworn, unwashed, unaltered, and undamaged, with all original tags attached and returned in their original packaging.

Returns may be initiated through our Return Portal. A flat $40 USD return shipping fee will be deducted from your refund for eligible international returns.

Upon receipt, all returns are carefully inspected before being approved for a refund or exchange.

Please allow up to 7 business days for your return to be processed after it has been received. Once approved, refunds will be issued to the original method of payment. Depending on your financial institution, it may take approximately 5 business days for the refund to appear in your account.

Exchanges

We are pleased to offer complimentary exchanges on eligible items within 14 days of delivery, subject to availability. Once your original item has been received and approved, your exchange will be processed as a new order and shipped to you at no additional shipping cost.

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can assist you promptly. In these cases, Mabel Brempong will cover the cost of return shipping.

Non-Returnable Items

Made-to-order pieces, couture garments, personalized items, gift cards, Final Sale merchandise, and items identified as non-returnable for hygiene reasons are not eligible for return or exchange unless they arrive damaged or defective.

CONTACT US

For any questions, please contact us at orders@mabelbrempong.com or through our Contact Us page.