Returns

You are welcome to return any item(s) you purchase on mabelbrempong.com using our free returns service within 100 days .

Items received outside of this specified return period will not be accepted.

Returned Item Conditions

Items returned must be undamaged and must be returned in their original condition in its sealed box, with all other items packaging or complementary accessories included and all garment tags attached. Items returned that have been worn, altered, used, and/or damaged will not be accepted and may be sent back to you and/or refund refused.

How to Return

Items must be returned from the original shipping country.

You can return your items to us using your own shipment method and inform us within 14 days of delivery. We recommend that you insure the return shipment as you  will be liable for damages to them before we receive them at our warehouse. We also recommend you keep proof of sending.  We cannot be liable for any loss for item(s) you have chosen to send. As such, we recommend using a traceable delivery method and taking note of your tracking number.

We are not to be held responsible for any  return items that go missing while in transit.

Return your items to:

Mabel Brempong Online Returns

Add Address**

Refunding Process

Once we receive your items they will undergo a quality review. You will receive a refund on the cost at purchase price directly to the original method of payment used for purchase. Please note this amount will exclude the original calculated shipping cost we incurred during our initial shipping to you. Once cleared by our warehouse the returned items will take  7-14 business days to process. After processing, you will receive the credit within 3-5 business days.

Refunds will be credited to your original method of payment. Original shipping charges, duties, taxes, tariffs will not be refunded. 

Currency Exchange

If your return was purchased in a currency other than your local currency, refunds will be credited in the same currency. Please note that amounts may be slightly higher or lower than the price originally paid.

Item Exchange

Returned items, once cleared and accepted, can be exchanged for another item of the same value or above with the difference paid, however a balance cannot be provided if an item(s) is exchanged for something below the returned item’s value.

Final sale items are not eligible for a return, refund or credit at any time. 

For further assistance please contact us at hello@mabelbrempong.com